User participation fueled this year´s INOSIM User Day, which was held on May, 16 at our Dortmund location. Our customers, partly employees of Global Players, partly experts from specialized small enterprises, met the INOSIM team, striving for further development of our software as well as exchange of experiences.

The event´s morning was marked by reports of some of our customers, emphasizing the use of INOSIM Software for Process Simulation in everyday practice. Dr Sebastian Briechle (BASF SE) shared his experience regarding the interconnection of our software with tools for rigorous thermodynamical modeling of process steps such as boiling cooling, or distillation. Prof Armin Fricke (Chemstations GmbH) followed up these explanations, reporting on the development of an interface between the INOSIM Expert Edition and process simulator CHEMCAD. Ferdinand Marx (CSL Behring GmbH) told the story of the succeeded implementation of process simulation into the global CSL Group.

The afternoon brought direct exchange between INOSIM and its customers. Dr Michael Günther (INOSIM Software GmbH) reported on scheduled developments and was available then to reviews and proposals of the customers. Katrin Brandt (INOSIM Consulting GmbH) gave a demonstration of our new, integrated packaged goods simulation. The extensive practise of our users then led to a multitude of useful options for further development during the subsequent discussion. Valuable proposals for INOSIM were generated here. Then again, INOSIM itself repeatedly could point out unemployed potentials of our software to the users. Several customers commended us on the fast and high-grade responsiveness of the INOSIM Support, a statement which naturally delighted us. Nevertheless, our support is to be enhanced in the future by offering regular consultation-hours via web conference.

This year´s user meeting was framed by an eve event with a dinner in a vintage pub of traditional beer town Dortmund. On the meeting day itself, an extensive lunch break provided opportunity for casual exchange for the visitors, who had arrived from all parts of Germany.

Peter Balling, CEO of INOSIM, finally resumed: “For all of us, this was a successful day. Our customers picked up valuable proposals and cooperative exchange. and for ourselves, our user´s input is a real treasure concerning our further software development and the continuous improvement of our support.”

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